What Matters: Understanding Mental Health

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Course Date: 22 September 2014 to 31 October 2014 (5 weeks)

Price: free

Course Summary

This course is aimed at health care workers in the National Health Service (NHS) here in the UK. There is an expectation that course participants will have an understanding of how health and social care is delivered in the UK, and a reasonable knowledge of the roles and responsibilities of the various workers found in NHS and social care settings. However, the material in this course will also be useful for health care workers in other countries, as well as service users and carers. In order to meet the needs of this potentially wide range of participants, the materials are organised into “universal” and “advanced” levels. The learning and teaching materials are supported by a drama that unfolds over six episodes, and follows the journey of Mrs. Carol Price as she becomes ill but goes on to recover. There is no cost for undertaking this course, or for accessing any of the information on the site, or linked to from the site. At the end of the course you can print out a certificate to show you have attended the course. If you require a validated London South Bank University certificate sent to your home or work address, then there will be a small fee, and you can find details about this in the course materials.

Course Instructors

Sally Hardy

Sally Hardy started her nursing career as an adult nurse at Guy's Hospital in London, moving into mental health nursing to gain dual qualification. She continued to work and study obtaining a Master’s Degree in Clinical Mental Health Nursing at the Institute of Psychiatry London. Sally then moved to University of East Anglia, where she remained for 10 years, gaining her Doctorate entitled: Contemporary Concepts of Madness, at the Centre for Applied Research in Education./n/nThroughout her academic career Sally has remained closely linked with the National Health Service in the UK, promoting practitioner-led inquiry and service improvements through evidence-based health care. She was invited to work at the Royal Children's Hospital in Melbourne, Australia, leading a major organisational modernisation programme, and obtained funding for a three-year action research project to monitor and measure organisation-wide health care transformation. This was a joint appointment with Monash University, where Sally has maintained an adjunct professor role./n/nOn returning to England, Sally worked as Head of Department for Mental Health and Learning Disabilities at City University London, launched the Joint Institute for Mental Health nursing with East London Foundation Trust in 2009, and achieved a role as Associate Dean, working to re-profile the CPPD contract and Masters provision across the School of Health./n/nSally's research focuses on understanding what contributes to a sustainable workplace culture that promotes practice expertise; achieved through use of a facilitated transformational approach to innovation./n/n


  • Provides video lectures
  • Uses discussion forums
  • You will not be given a final grade in this course
  • Intended for educators or professionals
  • Contains content not appropriate for children under 18

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